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Six Positive Business Outcomes When Using MadCap Software

Oct 6, 10:00-11:00 am (Pacific Time) Online Webinar
Presenter: Carrie Tolman, Global NPD Acceleration Manager | MSA Safety

When over half of all software implementation projects fail, it's scary as a leader to decide if it's time to switch to a new platform. In this case study, Carrie Tolman, Product Development Acceleration Manager at MSA Safety, will share the key factors that lead to a successful implementation of MadCap Central and the positive business outcomes that resulted from the change. You'll learn how to:

  • Identify the need for change
  • Involve your team in the solution
  • Implement the “heavy lift” of behavior change
  • Determine the bottom line results
  • Ignite the virtuous cycle of improvements

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