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Words from the Editor
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Social Service: Get on Board
Dan Beall, Product Manager
We can all agree that social media is an effective way to quickly spread information. For this reason, Twitter and Facebook are quickly becoming popular verbs (just like Google). What if vendors, such as us, could use social media to provide a service? Well, we have done just that. |
If you follow Doc-To-Help on Twitter or are a fan on Facebook, you may have noticed a stream of Doc-To-Help tips. These short tips highlight helpful facts, tricks, and tasks in Doc-To-Help. Search for #D2HTip on Twitter to see for yourself. This is our first step to truly using social media to provide service. In the spirit of social media, I would like to invite you to post more ideas on Twitter or Facebook. Let us know how we can best help you. |
Featured Article
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Technical Communication Departments = Higher Profits!
Nicky Bleiel, Senior Information Developer
A corporation's bottom line (or net income) is equal to its "total revenue - costs". Typically, the technical communication department is in the "cost" bucket - the number that shrinks the bottom line on spreadsheets. In this article, Nicky Bleiel discusses how technical communication departments actually increase the bottom line by increasing sales, streamlining processes, and reducing costs in a variety of ways. Read the full article.
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Note: Many people have been asking for links to this and other articles by Doc-To-Help Team members appearing on independent sites. For a list of articles, visit our Industry Articles page. |
What's New
Twitter Contest Preview (Win an iPad!)
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In the coming weeks, we'll be announcing a Twitter contest. Anyone who follows us @DocToHelp from now until the contest ends will be entered in a drawing for an Apple iPad. This is a special pre-announcement to Tech Connection readers; details to follow via email and Twitter. Want to double your chances? Tweet a mention of the contest and get two entries! Winner will be announced via Twitter (date TBD).
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Doc-To-Help Team Member Wins STC Election
Nicky Bleiel, Senior Information Developer at ComponentOne has been re-elected to the STC Board of Directors. Special thanks to all of you that voted, and congrats Nicky! Are you a member of the Society for Technical Communication? If not, check out the member benefits.
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Get Your Doc-To-Help Socks. Yes, We Said Socks.
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If you didn't get a chance to visit our booth at WritersUA or STC, then you missed out on some pretty sweet Doc-To-Help socks. No worries! Just fill out the form and we'll mail you a pair while supplies last*.
* See page for restrictions.
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Upcoming Webcasts
Introducing Doc-To-Help
Take a look "under the hood" of Doc-To-Help. Topics covered include customization and creation of the Table of Contents, Context IDs, and the Index, as well as an overview of how the software works, tips, tricks, and best practices.
June 9 at 3:00 PM (EDT) Register
June 16 at 3:00 PM (EDT) Register
July 1 at 3:00 PM (EDT) Register
Improve Usability with ComponentOne DynamicHelp
Learn how to improve usability by embedding a Help pane directly into your application's
interface with ComponentOne DynamicHelp, a control included with Studio for WinForms and Doc-To-Help. Then watch how you or your Help authors
can visually map topics.
June 14 at 2:00 PM (EDT) Register
July 14 at 3:00 PM (EDT) Register
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Ask the Expert
Q: In my online Help and manuals, I'd like to link to specific location within a topic; is there a way to do that?
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A:There are two different ways to do this, depending on your needs. If you want to link to a word, select the text and insert a bookmark at that spot. You can then create a link from another topic to that bookmark. When you create the link, choose the Link Type of "Bookmark in Document" in the Link dialog box and you will see the list of bookmarks you can link to. (By the way, you can also create links to graphics using bookmarks. Just select the graphic and insert a bookmark first.)
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If you want to link to a subheading within a topic, you should apply the MidTopic style to that subheading. After you build the project, you can link to that subheading using the Link dialog box. Choose the Link Type of "Topic in Document" or "Topic Title". This works in any editor. Follow us on Twitter for more tips and tricks.
If you have any additional questions on this subject or any others, please email me. Thanks, Nicky
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Survey Center
June/July Quick Survey
Please take a moment to partake in the following survey.
Which statement best describes how you use Twitter?
Please click your answer.
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Words from the Editor
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Social Service: Get on Board |
Featured Article
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Technical Communication Departments = Higher Profits! |
What's New
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Twitter Contest Preview (Win an iPad!) |
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Doc-To-Help Team Member Wins STC Election |
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Get Your Doc-To-Help Socks. Yes, We Said Socks. |
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Upcoming Webcasts |
Ask the Expert
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In my online Help and manuals, I'd like to link to specific location within a topic; is there a way to do that?
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Survey Center
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June/July Quick Survey |
Send Your Feedback
Your feedback is important to us. Please click here
to send us your questions, comments or suggestions.
Refer a Friend; Get $100
Know someone who could benefit from Doc-To-Help?
If so, refer them to us and get a $100 gift card.
Find out more.
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