Words from the Editor
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Supporting New Users is in Our DNA
Dan Beall, Product Manager
Whether you are evaluating Doc-To-Help or have just become a new customer, you will soon discover that the Doc-To-Help team will move mountains to make sure you have the help you need. By policy, those working with trials and those who have just installed Doc-To-Help have access to premium support.
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After the initial period, standard support is still free. Doc-To-Help users find that our team members provide fast, personal response. There has never been extra cost associated with support; it is our philosophy that it's our responsibility to make sure you can quickly figure out how to complete your tasks. That is how you decide whether or not Doc-To-Help is for you. Why would we charge you for something that is our job? Also, we are able to learn about your needs by getting involved. So, if you have questions, please, go ahead and ask. And leave your credit card in your wallet.
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Featured Article
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Managing Word Document Reviews in Microsoft SharePoint
Nicky Bleiel, Senior Information Developer
Two of Doc-To-Help's popular technologies are support for Microsoft Word and integration with SharePoint. When you use the three together, you get a great system for creating content, running it through an efficient review process, and publishing it. |
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I've been working with our customers to assemble the best practices for setting up a bullet proof process. Read my blog series to learn all about it. |
What's New
Brand New NetHelp Coming Next Month
We have redesigned NetHelp, making it faster, lighter, snazzier, and much more flexible. Thanks to the underlying jQuery technology, you can do virtually anything with it. Look for it in Doc-To-Help 2001 v2: releasing next month.
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Industry's First Output to SharePoint Technology Coming Next Month
Since we released integration with SharePoint for source control, many of you have asked for SharePoint publishing, and next month you will get it. Doc-To-Help 2011 v2 will allow you to publish NetHelp to a SharePoint document library or produce a set of SharePoint Wiki Pages. This marks another industry first!
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Doc-To-Help Deep Dive at LavaCon
The LavaCon conference will feature a two-hour Doc-To-Help deep dive session on Wednesday, November 16. LavaCon takes place in Austin, Texas November 13-16. Visit the LavaCon conference website.
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Upcoming Webcasts
Introducing Doc-To-Help
Take a look "under the hood" of Doc-To-Help. Topics covered include customization and creation of the Table of Contents, Context IDs, and the Index, as well as an overview of how the software works, tips, tricks, and best practices.
August 3 at 3:00 PM (ET) Register
August 18 at 1:00 PM (ET) Register
August 31 at 3:00 PM (ET) Register
How to Create API/SDK Reference Documentation in a Click with Doc-To-Help
Join us to learn how easy it is to create reference documentation with Doc-To-Help.
August 18 at 2:00 PM (ET) Register
Improve Usability with ComponentOne DynamicHelp
Learn how embedded, dynamic Help improves usability, watch the C1DynamicHelp control in action, and see how simple it is to map a Help file to your interface.
August 18 at 4:00 PM (ET) Register
Write, Share, and Publish Your Documentation using Microsoft Word and Doc-To-Help
See how you can write in Microsoft Word and create the useful, searchable, appealing outputs that your customers need.
August 18 at 3:00 PM (ET) Register
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Ask the Expert
Q: I'm using Doc-To-Help and writing my documents in Microsoft Word. I want to customize my Targets, how do I do that?
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A:This is a three part answer - it depends on what you want to do. CUSTOMIZE THE LOOK: To change font styles, text color, line spacing, etc., you need to edit your Target template. See this blog post for complete instructions: Customizing Your Doc-To-Help Targets. CUSTOMIZE THE SKIN: To change the "skin" around your HTML Help (.chm) and NetHelp Targets; |
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you can choose a different Theme, or customize your own Theme. See: Customizing with the Theme Designer. CUSTOMIZE THE BEHAVIOR: To change the way certain styles behave within your Targets, you can edit Character Styles, Paragraph Styles, or Topic Types. See: Defining Character/Paragraph Styles and Topic Types. If you have any additional questions on this subject or any others, please email me. Thanks, Nicky |
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Survey Center
July/August Quick Survey
Please take a moment to partake in the following survey. What do you think about jQuery?
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Last Month's Survey Results
Last month, we asked how you delivered (or will you deliver) Help for mobile device viewing. Here are the results:
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