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About Support Services
ComponentOne services are offered in Standard or Platinum level. With these services comes a combination of HelpCentral, ComponentOne knowledge base, forums, online technical support, email technical support, live phone technical support, and more. In addition to ComponentOne’s services, we also include bug fixes, product enhancements, and on-going minor product upgrades. Finally, with Platinum level service and support, ComponentOne also offers a one-year subscription that provides all services and all next generation product releases at a significant discount over the MSRP.