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Doc-To-Help and DemoWorks Standard support subscription comes free with every license purchase and includes all online support options and free upgrades for a year. A Platinum support upgrade gets you extra service such as telephone support.

We also offer online training directly from ComponentOne experts as well as customized training and consulting through our MVP network.

Support Options

Standard support is included with every Doc-To-Help purchase and you can add VIP treatment with a Platinum upgrade. Refer to this table to choose the support plan that is right for you.

Software Support  Standard Platinum
Doc-To-Help Enterprise Free add only $300
Doc-To-Help for Word Free add only $300
DemoWorks Support Free Not Available
Pre-sales Support Check Check
Knowledgebase Check Check
Forums Check Check
Product Updates Check Check
Email Support Check Check
Online Support Check Check
24 Hour FastTrack Response* Check
Phone Support Check
Access to Pre-release Software Check

* Excluding weekends and observed US holidays

Doc-To-Help enables technical communicators, policy writers, and other content creators to author in Doc-To-Help's XML-based editor, Microsoft Word or HTML, (or use existing documents) and publish to the Web, Help systems, or printed manuals with a single click. Doc-To-Help is developed by ComponentOne, the makers of Studio Enterprise, a suite of components for Visual Studio.

All product and company names herein may be trademarks of their respective owners.

Contact ComponentOne: 1.800.858.2739 | Pittsburgh: 412.681.4343 Twitter Facebook

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