Subscription and Renewal Center
Subscription Frequently Asked Questions
Q: Can you add new seats to a subscription contract?
A: New subscription licenses or "seats" may be added at any time. In doing so, you will be licensed to use all the products included in the subscription plus any and all upgrades, updates and new products that are added to the subscription during the subscription’s term.
Q: How can you purchase a subscription and what is the cost?
A: Subscription licenses are sold directly by ComponentOne, or by any of ComponentOne's Authorized Distributors and Resellers. For the most current pricing, and program details for subscription, you may contact ComponentOne directly or your local reseller.
Q: What is an upgrade?
A: Upgrades are modular enhancements to select ComponentOne products. These upgrades often provide new functionality, are fully compatible with the base product, and are easy to learn. Upgrades are available exclusively to subscription members.
Q: How do I keep informed of updates to ComponentOne products?
A: It is always a good idea to regularly visit our
Web site for all the latest updates and features. Updates are generally sent via e-mail to registered customers to notify them of the upgrade.
Q: How do I download the latest updates?
Q: What are the signs that my subscription has expired?
Renewal and General Frequently Asked Questions
Q: What is a renewal?
A: A renewal gives you the option to extend your subscription/product license for an additional year.
Q: Who is eligible for a renewal?
A: Any current subscriber is eligible before their subscription expires.
Q: If I don't renew and my subscription expires, does the license terminate or is it still valid?
A: ComponentOne Subscriptions have a perpetual license, so subscribers can still use the products received with their ComponentOne Subscription after their subscription has expired.
Q: Why is registering a product so important?
A: When you register your product you will receive reminder subscription renewal notices in advance of the expiration date, as well as special offers throughout the year.